Return Policy
Returns
Not completely happy? We'll make it right. You have the legal right to return your order within 14 days of delivery without giving a reason (right of withdrawal).
Conditions
- Register your return within 14 days of delivery by emailing info@lumea-plts.com.
- After registering, you have another 14 days to send the product back.
- Products must be unworn, unwashed and in their original condition and packaging. For hygiene reasons, we unfortunately cannot accept worn socks.
Return costs
Return shipping costs are at your own expense. We recommend sending your return with track & trace; the risk of the return shipment lies with the sender.
Refund
Once we receive and inspect your return, you will be refunded the full purchase amount (including the original shipping costs for a full return) within 14 days, via the same payment method you used.
Return address
Luméa
Newtonstraat 13
4004 KD Tiel
The Netherlands